We are committed to safeguarding the privacy of our customers and website visitors; this policy sets out how we will treat your personal information.
do we collect?
(a) information that you provide to us for the purpose of registering with us, (including names, addresses, dogs health details.);
(b) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
(c) any other information that you choose to disclose to us.
Using your personal
We may use your personal information to:
(a) supply purchased services to you;
(b) administer the website and improve your browsing experience;
(c) send statements and invoices to you, and collect payments from you;
(d) send you general (non-marketing) commercial communications;
(e) send you email notifications which you have specifically requested;
(f) send to you our newsletter and other marketing communications relating to our business, which we think may be of interest to you by post or email or similar technology, (you can inform us at any time if you no longer require marketing communications);
(g) deal with enquiries and complaints made by or about you relating to this website or our services.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We do not provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
your personal information
(a) the payment of a fee (currently £10.00); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to send you marketing material by email or post at any time. In practice, you will usually either expressly agree in advance to receive marketing material, or we will provide you with an opportunity to opt-out of receiving such materials.