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We are committed to safeguarding the privacy of our customers and website visitors; this policy sets out how we will treat your personal information.

By registering or placing an order with us, you consent to the collection, use and transfer of your personal information under the terms of this privacy policy.

Our website does not use cookies.

What information do we collect?
We may collect, store and use the following kinds of personal information:

(a) information that you provide to us for the purpose of registering with us, (including names, addresses, dogs health details.);

(b) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(c) any other information that you choose to disclose to us.

Using your personal information
Personal information submitted to us will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) supply purchased services to you;

(b) administer the website and improve your browsing experience;

(c) send statements and invoices to you, and collect payments from you;

(d) send you general (non-marketing) commercial communications;

(e) send you email notifications which you have specifically requested;

(f) send to you our newsletter and other marketing communications relating to our business, which we think may be of interest to you by post or email or similar technology, (you can inform us at any time if you no longer require marketing communications);

(g) deal with enquiries and complaints made by or about you relating to this website or our services.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We do not provide your personal information to any third parties for the purpose of direct marketing.

Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently £10.00); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to send you marketing material by email or post at any time. In practice, you will usually either expressly agree in advance to receive marketing material, or we will provide you with an opportunity to opt-out of receiving such materials.

Third party web sites
This website contains links to other web sites. We are not responsible for the privacy policies or practices of third party web sites.

Updating information
Please advise us if the personal information we hold needs to be corrected or updated.

Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to
us by email to: (not a clickable link)
or by post to: "Dogs Take The Lead", 10 Roseley Cottages, Eastwick, Harlow, CM20 2QU.

Data controller
The data controller responsible in respect of the information collected on this website is
Caroline Marston.

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